NOVM
Book a free ops audit

One platform for the work around the work.

Five modules that take calls, paperwork, payments and reporting off your plate, plus the consulting to set them up around how you already work.

Everything below is set up for your business. We tell you plainly what's ready today and give you a timeline for the rest in the ops audit.

Capture

Never miss a lead.

Every call, text and booking lands somewhere it gets handled, even when you're busy with a customer.

  • AI receptionist

    Answers in English or Spanish, day or night. Asks the right questions, books the appointment or transfers the call.

  • Missed call text back

    A caller who hangs up gets a text right away in English or Spanish, and the conversation lands in your lead inbox.

  • Online booking

    Customers book straight onto your own calendar.

    Available now
AI receptionistCall, 2:14 PMSample data
Sample AI receptionist call: the caller describes a leak and is booked for Tuesday at 9:00 AM.
Missed call text backSample data
Sample missed call text back: a caller who hung up gets a text and replies, and becomes a lead.

Run

The work around the work.

The busywork between the real work: photos, quotes, POs, forms, schedules and stock.

  • Custom CRM

    Built around how you already work. Every lead, customer and job in one place: new, contacted, quoted, won or lost.

  • Workflow automations

    The glue between calls, jobs, texts and paperwork, so nothing gets typed twice.

  • Photos that file themselves

    Photos from the field or the floor land in the right job or order without anyone uploading them.

  • Quotes

    Clean quotes built from your own prices, sent in minutes.

  • Paperwork and PO capture

    Forms, receipts and purchase orders read, sorted and filed for you.

  • Auto purchase orders

    Orders go to your vendors when stock or a job calls for it.

  • Time tracking

    Hours logged from the phone and tied to the job.

  • Staff scheduling

    Shifts planned in one place, with reminders sent for you.

  • Onboarding and HR forms

    New hire paperwork filled out and stored without the clipboard.

  • Warehouse and inventory

    Counts by barcode or QR scan, low stock alerts, receiving and shipping logs, picking lists.

Photo to quoteSample data
Sample photo to quote: a customer's photo becomes a drafted quote totaling $298 with an approve and send button.
PO captureSample data
Sample PO capture: a photographed paper purchase order turned into vendor, number, items, a $214.60 total and the job it belongs to.

Get paid

Money in, without the chasing.

Invoices go out on time and reminders follow up for you.

  • Invoices

    Sent when the work is done, not at the end of the month.

  • Payment reminders

    Polite follow ups until it's paid, so you don't have to ask.

  • QuickBooks sync

    Invoices and payments flow into your books.

  • Stripe payment sync

    Paid invoices get marked paid on their own.

See

Know your numbers.

Calls, leads, revenue and cash on one screen, so decisions don't wait for the accountant.

  • Owner dashboard

    Calls, leads, revenue and cash flow on one screen.

  • Job costing

    What each job really made after labor and materials.

  • Retail sales dashboard

    Point of sale numbers live, with stock synced between the store and online.

NOVMOwner dashboardSample data
Sample owner dashboard: 13 of 14 calls answered, 6 new leads, 4 jobs booked and $3,840 in open invoices, with a list of today's leads and a profit per job chart. Sample data.

Grow

More of the right customers.

Reviews, repeat business and a website that brings in work.

  • Review link and QR code

    A direct link to your Google review page. Reviews are asked for with nothing offered in return.

    Available now
  • Automated review requests

    A request goes out after every finished job.

  • Customer texts

    Win back, restock and seasonal reminder texts to people who already know you.

  • Websites and local SEO

    A fast site, Google Business Profile, technical SEO and AI search basics.

    Available now

Consulting

Start with how you work.

We map how calls, jobs, photos and paperwork move through your business, then build around it.

  • Free 15 minute ops audit

    We find your biggest time drain and tell you plainly what would fix it.

    Available now
  • Ops consulting and custom builds

    We map your process and build the automation around it.

    Available now

How it connects.

Calls, texts, photos and paperwork flow into one CRM and one dashboard, so nothing lives in five places.

CallsReceptionist and text back
TextsCustomers and staff
PhotosFrom the field or floor
PaperworkPOs, forms, receipts
One CRM, one dashboardLeads, jobs, invoices and numbers in one place

Start with one fix.

A free 15 minute ops audit finds the biggest time drain. We build that first, then the next.

Book a free ops audit
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